1. Information We Collect

Information You Provide: We collect information you directly provide to us, including your name, email address, phone number, physical address, project details, budget information, and any communications you send us through our chat, contact forms, or quote requests.

Automatic Information: When you visit our website, we automatically collect certain information about your device and browsing activity, including IP address, browser type, pages visited, and time spent on pages.

2. How We Use Your Information

• Respond to your inquiries and provide customer service
• Generate personalized project quotes and estimates
• Send you SMS messages (only with your explicit consent)
• Improve our services and website functionality
• Comply with legal obligations
• Prevent fraud and enhance security

3. Sharing Your Information

We do not sell, trade, or share your personal information with third parties for marketing purposes. Your information may be shared with:

• Service providers who assist us in operating our website and conducting our business
• Our Twilio communications partner (for SMS messaging only with your consent)
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info@bradleybrownhomes.com. You can also opt out of marketing communications at any time.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Bradley Brown Inc.
Email: info@bradleybrownhomes.com
Phone: (844) 351-4154

1. Program Name & Description

Program Name: Bradley Brown Inc. Custom Home Building & SMS Messaging Service

Description: This program allows customers to receive SMS messages from Bradley Brown Inc. regarding project quotes, updates, and customer service communications.

2. Message Frequency & Rates

Message frequency will vary based on your project and communications with us. Standard message and data rates from your mobile carrier may apply. We will never charge you for messages initiated by Bradley Brown Inc., but your carrier's standard rates apply.

3. Support & Help

For support or to report issues with our messaging service, contact us at:

Email: info@bradleybrownhomes.com
Phone: (844) 351-4154
Hours: Monday-Friday, 9am-5pm CST

4. Opt-Out Instructions

HELP: Text "HELP" to our number for additional support and information.

STOP: You can opt out of SMS messages at any time by texting "STOP" to the number we use to message you. Upon receipt of a STOP message, we will no longer send you SMS messages.

5. Use of Services

You agree to use our services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of our services.

6. Limitation of Liability

Bradley Brown Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the services.

7. Modification of Terms

We reserve the right to modify these Terms at any time. Your continued use of our services following any such modification constitutes your acceptance of the updated Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Mississippi, without regard to its conflict of law provisions.

9. Contact Information

For questions about these Terms and Conditions, please contact us at:

Bradley Brown Inc.
Email: info@bradleybrownhomes.com
Phone: (844) 351-4154