SMS Opt-In Policy
How Bradley Brown Inc. collects SMS consent, what messages you'll receive, and how to stop them.
1. How You Opt In
Customers opt in to receive SMS messages from Bradley Brown Inc. through the following methods:
Method 1 — Web Form Opt-In
Users must explicitly check a consent box on our quote request form. The checkbox reads exactly:
Method 2 — Keyword Opt-In
Users may opt in by texting "START" to our business number. This triggers a confirmation message requesting explicit consent before any messaging begins.
2. What Messages You'll Receive
- Quote follow-ups and project estimate details
- Project updates and scheduling confirmations
- Customer support replies
- Site visit confirmations and reminders
Message frequency varies. We will not send unsolicited promotional messages.
3. Opt-In Confirmation Message
After opting in, you will receive the following confirmation SMS:
Bradley Brown Inc: You have opted in to receive SMS messages regarding your quote and project updates. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help.
4. Sample Message
An example of a message you may receive from us:
Bradley Brown Inc: Thanks for contacting us. We received your quote request and will follow up shortly. Reply STOP to opt out or HELP for help. Msg & data rates may apply.
5. How to Stop or Get Help
STOP
Text STOP at any time to immediately opt out. You will no longer receive SMS messages from us.
HELP
Text HELP for support information. You can also call or email us directly.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. Bradley Brown Inc. does not charge for messages, but your carrier's standard rates apply. Message frequency varies.
6. Privacy Policy
Your information is never sold or shared with third parties for marketing purposes. SMS opt-in data is not shared with any third party. For full details, see our Privacy Policy.
Questions About SMS Messaging?
Contact us directly and we'll help right away.